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CORONAVIRUS - SERVICE UPDATE

Following guidelines, now we are operating. We would like to request you, please follow official guidelines for your local area and wear a face covering when going outside. Thank you for helping us keep our customers and colleagues safe. To keep yourself protected Stay Home and Stay safe, we recommend you purchase your items online.

 

Our website is open as usual and still offering delivery depending on the type of items. It is to be noted that our items are having supply integrated to Asian Supply chain. The delivery time will be clearly mentioned in the product details for avoiding any sort of misunderstanding. Depending on the items you may have to collect your items for nearby post office. Depending on the shipping class the orders can be delivered to your doorstep and left in a safe and sensible location.

If you are self-isolating, please make us aware so we can rearrange your delivery.

It is highly advisable to the customers to avoid large item order and also let us know before hand to process their order despite our effort of utmost excellence of service currently available in terms of cost and delivery time.

Please note we have a single dispatch/return center stationed in UK only. So any item if returned in that case must bee returned to our currently available dispatch center located in UK.

FAQs

We have not started any collection system yet. For the safety of our customer and colleagues, we are offering home delivery for many of our items, which depending on the shipping class may  be delivered to your doorstep in a safe and sensible location and/or you have to collect it from the near by post office.

For the safety of our customer and colleagues, we are offering home delivery for many of our items, which depending on the shipping class may  be delivered to your doorstep in a safe and sensible location and/or you have to collect it from the near by post office. However, as depending on the shipping class customer may have to collect their items from Post Office despite we will try our best available excellence of services in terms of cost and delivery time. If you are self-isolating, please make us aware so we can rearrange your delivery date.

We’re currently experiencing high demand across a number of categories. As a result, the delivery slot may be increased in future. We’re working hard across all sites to help customers get what they need at this time. 

For the safety of our customers and colleague we’ve temporarily reduced the products we can offer. We still have lots of products available for delivery, and depending on the shipping class the may be left in a safe and sensible location at your doorstep or you may have to collect it from the near by post office. However, for customer you may have to collect your items from Post office depending on the type of item as well as the shipping class they choice during ordering the item. In the Additional Information Section of product description and/or page it will be clear which item requires what delivery time.

Absolutely, you can continue to shop online as normal. We encourage and also try our best to deliver the product at your doorstep. However customer  may have to collect their items from nearest Post Office. Please note that for the safety of  everyone the Post Office may limit the number of people allowed in at a any one time. You therefore may need to queue before entering to collect your items.

No. For safety of our customers and colleagues, we have stopped this service. If you are self-isolating, please make us aware so we can rearrange your delivery date. We have not still started any recycling service, so we’re unable to take away any old appliances.

  • Customer outside UK are highly discourage to place order for 2 Man items and/or larger items. As the return of item from out side UK is out of pretext as our only dispatch/return center is situated in UK.
  • Please note prices may change, and you’ll be able to see delivery charges  depending on the shipping class before you pay at the checkout.

For the safety of our customers and colleagues, we have temporarily reduced the items we are offering with home delivery.

Depending on the item and shipping class delivery will still be available for doorstep delivery and will be left in a safe and sensible location. However, for customers of different countries the delivery time can be different and we would like to request to check Additional Information Section of the product page before placing order about delivery time.

It may be boring but important . Please check Terms and Conditions.

Get in touch if you need to rearrange your delivery

We may not always be able to leave an order in a safe place or with a neighbor. A signature may be needed for high value orders or those delivered via our delivery partners. Customer  may take consider this issue seriously. As the return becomes very expensive on postage before placing their order. We recommend customer to take delivery from their Post Office for items as per their own convenience

If you’re not in to receive a delivery, our delivery partner or our driver may take a photograph of your address as a proof of delivery of the item

  • Hit the Live Chat link at the bottom of this page
  • We’re on Live Chat: 7am-10.0pm every day at UK Time.
For all customer we would like to draw your kind attention about following issues to consider before placing order. Please check the Additional Information Section in product page for:
  • delivery time
  • Available Shipping Classes
  • Cost of Shipping
  • Place of shipment
  • We provide a 30 days money back guarantee on our product cost only but not shipping charges and/or postage expenses. And also as return postage cost is on customer’s account, so before placing order this need to be considered. It is to be noted:

    SOME ITEMS MAY HAVE NO REFUND AND RETURN OR MAY BE A RETURN PERIOD OF SEVEN DAYS ONLY AND ALSO THE REFUND AMOUNT WILL BE EXCLUDING THE SHIPPING CHARGES.

  • Depending on item and the shipping class, the customer may need to take delivery from Post Office
  • We don’t collect any tax on behalf of the any of the destination country. If the item is domestically shipped to the customer we may collect the tax. In other words we collect tax only if the source of item and the destination of the item is in the same country.
  • As the product my come from country of Origin depending on the item there can be tax and other issues which may incur further cost on the part of the customer depending on their rule custom of the destination country
  • For bulk purchase please send email through our contact us page for Institutional Buyer

We deliver to the selected countries you will find during the check out.  It is to be noted where goods are delivered directly by our supplier or there may be COVID-19 effect on our supply chain we do not always have access to current stock levels and delivery restriction may apply.

If you have any item of interest please feel free to contact us through our contact us page for better and clear understanding with any question or inquiry will be welcome.

IT’S FOR THE ULTIMATE SATISFACTION OF OUR CUSTOMER WE WOULD LIKE TO CLEARLY MENTION, DUE COVID-19 DESPITE OUR ALL EFFORT THERE CAN BE DELAY IN DELIVERY TIME. 

Delivery options varies depending on geographical location of the customer.
Please check the Product Page for details of the different available delivery options.

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